Trusted Call Answering Services in Somerset, Bristol Bath & London
TelePA is based in Wells, Somerset and has been answering calls for UK businesses since 2010, in Somerset, Bath, Bristol & London.
In today's fast-paced business landscape, effective communication is the cornerstone of success. Every missed call represents a potential missed opportunity. That's where TelePA comes in. With over two decades of experience serving Somerset and the wider South West UK, TelePA has been a trusted partner for businesses across various industries, providing reliable call answering services since 2002. Let's delve into how TelePA can elevate your business communication while offering affordability and reliability.
Why Choose TelePA?
1. Experience: With a proven track record dating back to 2002, TelePA brings unparalleled expertise to the table. Our years of experience have equipped us with the insights and skills needed to handle diverse client needs efficiently. We pride ourselves in having excellent team retention, who can really get to know your account and your business. Our aim is to be an extension of yours.
2. Industry Diversity: TelePA caters to a wide range of industries, including but not limited to healthcare, legal, real estate, health practitioners, small businesses, and e-commerce. Whatever your niche, we understand the unique demands of your sector and answer your phones accordingly.
3. Personalised Approach: At TelePA, we recognise that every business is unique. That's why we don't believe in one-size-fits-all solutions. Our team works closely with you to understand your specific requirements and tailor our services to align with your business objectives. We can follow scripts you give us, so your customers are confident they are talking to a knowledgeable member of your team.
4. Affordable Pricing: We believe that quality call answering services shouldn't break the bank. TelePA offers competitive pricing plans designed to suit businesses of all sizes. Our cost-effective solutions ensure that you get maximum value without compromising on quality.
What the TelePA Team does:
1. Call Handling / Answer your Business Calls: Our skilled professionals are trained to handle calls with professionalism and courtesy, ensuring that every caller receives a positive experience. Whether it's answering inquiries, taking messages, or scheduling appointments, we handle it all with precision.
2. Message Delivery: Missed messages can lead to missed opportunities. With TelePA, you never have to worry about missing important calls. We promptly deliver messages to your preferred channel – be it email, text, or voicemail – ensuring that you stay informed and responsive at all times.
3. Appointment Scheduling: Streamline your appointment scheduling process with TelePA. Our team efficiently manages your calendar, scheduling appointments and consultations with clients while keeping you updated in real-time.
4. Complimentary Call & Spam Screening: Not all calls are of equal importance. TelePA offers call screening services, allowing you to prioritize urgent calls while filtering out spam and irrelevant inquiries, saving you time and resources. We don’t charge for spam.
5. Email Management: Maybe you have an overflowing inbox that needs some extra attention. We can help you clear your inbox every day and leave your customers feeling appreciated and communicated with, thereby reducing negative reviews online, or frustration.
Conclusion:
In today's competitive business landscape, effective communication is non-negotiable, and can come to you from many channels, such as phone, sms, email, whatsapp and social media. It can be relentless and very often business owners find themselves finishing up a busy day, only to come home and continue with administration and customer requests and appointments.
With TelePA as your partner, we can do some of this heavy lifting, and get you your time back. With over two decades of experience serving Somerset and the South West UK, our reliable and affordable call answering services are designed to empower your business, and give you your time back.
Don't let missed calls hinder your growth – partner with TelePA and experience the difference firsthand. Get in touch with us today to learn more about how we can tailor our services to meet your unique needs and propel your business forward.
Email us at info@telepa.co.uk for pricing & more information on getting set up. Alternatively you can call us to ask more questions or get started on 01749 685 605.