Your UK Call Answering Experts

Call Answering | Email Management | Live Chat | Virtual PA | Social Media Communication | Lunch Hour & Holiday Cover

Call or email us to talk 01749 685605 / info@telepa.co.uk

Over 500,000 calls answered

Affordable, Reliable UK Call Answering Service

Offering a human touch, in a digital world.

Since 2010, TelePA has been a trusted partner in providing a welcoming and professional call answering service. We offer budget-friendly pricing, a dedicated team, personalised service, scalable solutions, and more. Experience the TelePA difference today.

What Do We Do?

  • Handle All Your Incoming Calls

  • Capture Messages for Easy Follow-Up

  • Manage Your Clients' Appointments

  • Assist During Peak Hours

Why Choose TelePA?

Budget-Friendly Pricing

We believe in providing premium call answering services without breaking the bank. Our budget-friendly pricing ensures you get quality service without compromising your financial resources.

Scalable Solutions

Whether you're a small start-up or a large enterprise, TelePA offers scalable solutions that can adapt to your changing needs. As your business grows, we grow with you.

Human Connection

We have an amazing team of professionals dedicated to answering your calls. We don’t work with ai, we work with people. Offering authentic interactions, in real time, building connections on every call.

Experienced

With over a decade of experience, TelePA has a track record of excellence in call answering services. Trust in our experience to handle your calls with professionalism and care

Personalised Service

We understand that each business is unique, and so are your call answering needs. At TelePA, we offer personalised solutions tailored to your specific requirements, ensuring your brands messaging remains consistent in every interaction.

Caring

We genuinely care about your business and your callers. Our team provides the best experience for your customers, leaving a lasting impression and nurturing trust.

Sign Up Today!

Who Are Our Customers?

Empowering Businesses, from Start-ups to Enterprises

We understand the sensitivity and urgency of healthcare calls, ensuring that every patient's needs are addressed promptly and compassionately.

For consultants in various fields, we offer a professional solution to manage inquiries, appointments, and client relations efficiently.

We provide a reliable and secure platform for legal professionals to manage their calls, ensuring that client confidentiality is maintained.

In the fast-paced world of IT, every call matters. TelePA ensures that your clients receive the support they need when they need it.

Whether you're a plumber, electrician, or handyman, our call answering service helps you manage appointments, emergencies, and customer inquiries seamlessly.

Recruitment professionals can count on us to manage candidate calls and client interactions effectively, supporting your growth and success.

Join TelePA Today

1. Schedule a consultation

We explain the process, you explain your needs.

2. Complete the Client Brief

This helps us prepare our agents to handle your calls effectively.

3. Smooth Onboarding

We'll help reroute your phone number and get to work on answering your calls!

Your success is our success, and we're committed to making sure every call is answered with care and professionalism.

What Our Customers Have To Say

  • First impressions count, especially when you run a consultancy business. AB Heritage has been very impressed with the service we have received from the TelePA team. They have been consistency professional in their handling of our clients and have been very flexible in the way they have worked with us. Thank you.

    - AB Heritage Limited

  • We are small independent professional services business and have been relying on TelePA since 2018 to support our office team, while helping to improve the image and reputation of our business. This requirement has been met and exceeded, allowing us to focus on service delivery and helping us during busy periods. Every small business should use TelePA, either as their primary call destination or for overflow calls. Don't focus on the price, focus on the value!!

    - D Snell

  • We regularly receive compliments from our clients on how friendly and professional TelePA are when we switch over to them, so I can say with complete confidence that there's a great synergy there. It's a fabulous service, giving us peace and quiet to work when needed, or cover for calls when we're out to meetings. Aardvark Creative has been with them for 10 years now, so I think I can safely say we thoroughly recommend them! Thanks for a great service, everyone. :)

    - Cerise Reed

We integrate seamlessly with the tools you use every day.

call answering software integrations and appointment booking software cliniko